Student Password Reset

Login – Troubleshooting Bennett College Login Issues

Account Creation Timeline

NOTE: If the user did not receive login details, search Outlook to see if an email has been associated to the user. If not, escalate.

Student

After the deposit has been made, login information will be sent from Admissions via personal email used to apply.

Faculty/Staff

The account information will be sent from HR per hiring personnel.

Self Help Password Reset

  • Click “Forgot Password
  • Enter Username
  • Complete Third Party Authentication to reset password
    • Security Questions
    • Phone Number
    • Email

NOTE: Keep in mind that once Security Questions are answered, a code will be sent to either the phone number or email setup.


Self Help Password Change (User Knows Current Password)

  • Login with known credentials
  • Click account name in top right, then “Change Password
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